DVD X Player FAQs

Q: What is the minimum requirement for DVD X Player?
A:
Before installing DVD X Player, you should confirm your system comply with the following minimum requirement:
Windows2000, XP, Vista;
CPU: Intel Pentium II 350MHz/Celeron 400MHz MMX or above;
Play hardware: DVD-ROM;
Sound card: PCI/ISA sound card (strongly recommend PCI);
RAM: 128MB;
VGA card: Support DirectDraw

Q: What platform can DVD X Player support?
A: DVD X Player is a simple to use DVD play software using pure software method. It supports all windows systems of Microsoft Windows.
· Windows 2000 series
· Windows XP series
· Windows Vista
DVD X Player will support Linux, Mac, Windows CE In the future. With powerful supporting functions, DVD X Player enjoys popularity by more and more multimedia users. What is more important, you don’t need to bother about anything as the program automatically detect your operating system and carry out the necessary steps for installation for you.

Q: Can I use DVD X Player in Windows Vista?
A: DVD X Player support Windows Vista and can be run in Windows Vista.

Q: How to install DVD X Player?
A: It depends on the way you buy the software.
1. Register number by email
You can download and install most updated DVD X Player trial version from our website and register with the registered number you obtain from us by email.
2. CD setup disc
Run setup program supplied with CD and follow the steps to carry out installation.
3. Online download
After you have completed an order, you will receive an order confirmation email which will provide you a designated website to download DVD X Player setup files.

Q: Why can’t I install DVD X Player in Windows 2000?
A: If your operating system is Windows 2000, when you install DVD X Player, you should logon as Administrator in order to install the program.

Q: DVD X Player prompts me to upgrade DirectX to version 8.1 or newer versions. Do I need to upgrade DirectX?
A: DVD X Player needs to have DirectX 8.1 or newer version to run the program. You can download free latest version from Microsoft website. If you purchased DVD X Player is in CD version, the disc should have contained DirectX setup disc. Find it and install it in your computer.

Q: What kind of audio processing functions can DVD X Player offer?
A:
1.Dolby Digital 2/4/6- channels decoding and (floating point) Pro-Logic decoding functions?
2 . Support SPDIF to output Dolby Digital (AC-3) for most real audio quality.
3 . Support MPEG-2 audio effect and LPCM decoding function.
4 . Support two channels DS3D, A3D and QXPander analogue surround sound effect.
5 . Support Windows 2000 multi-channels and SPDIF.
6 . Support DVD sound effect of Microsoft DirectSound standard interface.
7 . Support 2 channels output and mixer arithmetic.
8 . Support multi-channels output of the main stream sound cards
9. Support karaoke and MP3 functions.
10. Support Echo, Amplify special audio effect and 10 bands preset Equalizer value

Q: What video playing functions can DVD X Player provide?
A: 1.Support NTSC (resolution at 720 x 480) and PAL (resolution at 720 x 576) system.
2. Support different display modes for different screen resolutions. For example, it supports display modes of 4:3 or 16:9 under the screen resolution of 4:3, or supports display modes of 16:9 under the screen resolution of 16:9, support smart stretch to 16:9 mode.
3. Display correct aspect ratio of the movie.
4. support DVD (MPEG-2) and VCD (MPEG-1) specifications.
5. Strengthened smooth playing and eliminate picture twittering.

Q: What types of multimedia formats does DVD X Player support?
A: DVD X Player support most of the multimedia formats, including various audio and video specifications. It support all functions provided by Microsoft. Details of specifications are as follows:
1. Audio-Video Interleaved (AVI)
2. Motion Picture Experts Group (MPEG, MPG, M2V, DAT)
3. Windows Media? Video (WMV)
6. Digital Video (DV, DV1)
7. Video Object File (VOB)
8. MPEG 2 VIDEO (M2V)
9. WAV (WAV)
10. AIFF (AIF)
11. AU (AU)
12. SND (SND)
13. MIDI (MID)
14. Windows Media Audio* (WMA)
15. MPEG Audio Layer-3 (MP3, MP2, MP1, MPA, M2P, M2A)
16. CDA (.cda) file

Q: Where can I get or buy a DVD X Player?
A: If you want an trial version, you can download it in the “free download area” of our website. If want to buy, please see Purchase DVD X Player page.

Q: I have already bought the software and I don’t know how to register DVD X Player.
A: 1. You must first install DVD X Player evaluations copy. If you don’t have it, please download it from our website.
2. Find a serial number contained in the order confirmation email. It is suggested to print out the email and keep it properly for future reference.
3. Run DVD X Player, select purchase / register of the right click menu at video window.
4. Carefully input your name and serial number and then click on register.

Q: Why I fail to create Overlay surface on the video card? How to solve the problem?
A: Such alarm will be prompted by DVD X Player if your VGA card cannot provide enough memory space or don’t have Overlay mode to display video images.
In this case, it is suggested to reduce the resolution, refreshing rate or color pallet to leave enough memory space for video images.
Another reason is due to drivers for the VGA card is quite old or don’t support Overlay mode which lead to failure of Overlay initiation. Please contact your VGA supplier for most updated drivers or do as we recommend above.

Q: How to play DVD, VCD, SVCD, MP3?
A: You only need to insert the a disc into DVD-ROM not matter it is DVD, VCD or SVCD, DVD X Player will launch automatically and play the contents for you as long as your DVD-ROM support standard read and write formats. It is just insert and play. You don’t need to bother which type of format to choose for the disc to play.
If you find that the inserted disc cannot play correctly, it may be due to the non-standard format of the disc being playing. In this case, please try to use “file” mode to play, like MP3 or some multimedia files made you yourselves.

Q: What are the special features and functions of DVD X Player?
A: DVD X Player is a simple and easy to use multi media play program by pure software method. It is simple, reliable and suitable for users worldwide. DVD X Player is the best choice for DVD playing! Dispense of the use of the expensive hardware MPEG-2 decompression card, it can play DVD with high graphic quality and let you enjoy the best music environment. It renders your multimedia computer to be home theater and audio and video center!
Features of the Products:
· Support DVD/VCD/SVCD/MP3 playback;
· Record DVD Video/Audio;
· Personalized user interface;
· Changing of control panel skin;
· Bookmark
· Capture Image
- Parental Control
· Hardware acceleration and motion compensation
· Pan&scan, Letter Box, Smart Strectch to 16:9
· Video Desktop;
· Playback Pictures as Slide Show;
- Special Audio Effect & Equalizer Preset Value
- Visualization
- Smart Media Detector

Q: What kind of video play function can DVD X Player provide?
A:
1. Support NTSC (resolution 720 x 480) and PAL (resolution 720 x 576) specifications.
2. Support different display modes under different aspect ratio and resolution. For example, it supports display modes of 4:3 or 16:9 under the screen resolution of 4:3, or supports display modes of 16:9 under the screen resolution of 16:9.
3. Display correct aspect ratio of the movie.
4. Support hardware motion compensation function.
5. Support different DVD (MPEG-2) and VCD (MPEG-1) specifications.
6. Strengthened smooth playing and eliminate picture twittering.

Q: What kind of sound processing can DVD X Player provide?
A: 1. By means of MMX Dolby Digital 2/4/6- channels and Pro-Logic
2. Support SPDIF to output Dolby Digital (AC-3) and obtain most real audio quality
3. Support MPEG-2 sound effect and LPCM software decoding function
4. Support 2 channels analogue surround audio effect
5. Support Windows 2000 multi channels (Creative!) and SPDIF (Crystal 654630/4624)
6. Support DVD sound effect of Microsoft DirectSound standard interface
7. Support 2 channels output and mixer arithmetic
8. Support multi-channels output of main stream sound cards
9. Support Karaoke and MP3 play functions.

Q: Why there is no subtitle when I am playing DVD X Player?
A: This is because that the Overlay driver of your VGA card has not been started normally and you cannot see subtitles. You can try the following method to correct the problem:
A. Install DirectX 8 or higher version;
B. Update your VGA card driver;
C. Reduce the resolution, color pallet and adjusting refreshing rate.

Q: Does Windows 2000 support S/PDIF?
A: DVD X Player can use S/PDIF. But it depends on whether your sound card supports S/PDIF. It only works after Windows 2000 have installed Microsoft Service Pack 2 or later versions.

Q: Why Can’t I use S/PDIF 5.1 channels output provided by DVD X Player?
A: First confirm if your sound card support S/PDIF. IF your sound card could not support, you cannot play using S/PDIF.IF you want to set this option, press audio setting button on the DVD X Player setting attribute and select DVD play setting option.

Q: Why there is region code protection?
A: The major movie producers in the world have set the standard to divide the world into 6 regions and require the DVD released within in these 6 regions to be set with region code to protect their interest. Hence, theaters and families in each region will not be able to obtain cheaper discs from those cheaper regions and has to purchase from the normal channels so as to safeguard their interest. The normal DVD Player allows for the user to set a different region code for 5 times. After setting of 5 times, the player will only watch the DVD set for the region or discs locked for all regions. But now DVD X Player helps you enjoy region-free DVD collections!

Q: How many types of region code protection in DVD-ROM hardware itself?
A: The region code protection in DVD-ROM hardware may be classed into 2 types: A. Phase I (with no region code protection): The hardware itself will not protect the region and the region code is protected by the software. In the case of DVD X Player, you may confirm if you have changed the region code for 5 times. If yes, DVD X Player will use the last set region code as the final setting and lock the region code.B. Phase II (with region code protection): Use the set region code protect on the hardware as the one for watching movies. As this is the protection by the hardware itself, you should consult DVD-RMO manufacturer for detail information. DVD X Player will base on the region code set in the DVD-ROM.

Q: How many times is allowed for me to change the region code?
A: The region code protection is to comply with the major 8 movie producers in the world. You will have 5 opportunities to change the region code (depend on the DVD ROM) and the region code will be locked after the 5th setting. From then on, you could only play DVD movies set for the region or locked for all regions.

Q: My computer has already MPEG1or MPEG2 hardware decoding and compression card. Can I still use DVD X Player?
A: DVD X Player is a play program for decoding MPEG1 and MPEG2 using pure software method. DVD X Player may be compatible with hardware compression card, but cannot be run simultaneously with the hardware compression card. This means that when you are using DVD X Player, remember don’t to use hardware compression card at the same time. Because if hardware compression card and DVD X Player are used simultaneously, it may cause the playback to stop or even the system will be suspended. If such things happen, it is suggested to remove the hardware compression card or close it.

Q: Can all functions of DVD X Player be used in VCD?
A: There are many types and sizes of VCD. For some disc types like music CD, they have music / chapters and can be skipped forward and backward. For other VCD, they don’t allow for such actions. However, you can fully utilize searching slider to search for the sections you want to play. Some of the allowable functions that may be used on some VCD depend on the individual case are listed below:
Skip to next chapter or last chapter, those listed below are for VCD.
Normal setup
OSD setup
Begin to use
Audio setup
Panel setup

Q: Can I use frame capture function during playing VCD movie?
A: DVD X Player provides frame capture function and you can use this function during DVD or VCD playing.

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